Knife Sales & Legal Compliance Policy

Knife & Controlled Items Sales and Compliance Policy

Big Water supports responsible and lawful purchase of rescue and utility equipment.

1. Purpose

Big Water supplies rescue, marine and emergency service cutting tools for legitimate occupational, recreational, emergency service and utility purposes.
We are committed to responsible retailing and compliance with all applicable Commonwealth, State and Territory laws across Australia.

This policy governs the sale of all knives, rescue hooks, and other edged or controlled tools sold via our website, in person, or through direct quotation.

2. Age Restriction – Mandatory Requirement

In accordance with Queensland legislation and responsible retail practices across Australia:

Big Water does not sell knives or controlled edged tools to persons under 18 years of age.

By purchasing any knife or controlled item from us, the purchaser confirms that:

  • They are 18 years of age or older, and

  • They are legally permitted to purchase, possess and use the item in their relevant state or territory.

We reserve the right to:

  • Request proof of age prior to dispatch

  • Cancel and refund any order where age cannot be verified

  • Refuse sale where we reasonably suspect the purchaser is under 18

Supplying false or misleading age information may result in order cancellation and reporting where required by law.

3. Purchaser Legal Responsibility

The purchaser is solely responsible for ensuring compliance with all applicable laws relating to the:

  • Purchase

  • Possession

  • Transport

  • Storage

  • Carrying

  • Use

of knives and controlled tools within their state or territory.

Knife and weapon legislation varies between Australian jurisdictions and may change without notice.
Big Water makes no representation that any item is legal to possess or carry in a particular location.

The purchaser accepts full responsibility for compliance with all applicable laws.

4. Intended Use of Products

Products supplied by Big Water are intended for legitimate purposes including but not limited to:

  • Emergency services and rescue operations

  • Marine and boating applications

  • Swiftwater and flood rescue

  • Outdoor and occupational use

  • General utility and safety applications

Our products are not sold as weapons and must not be used for any unlawful purpose.

5. Sales to Government, Emergency Services & Organisations

We regularly supply:

  • SES and emergency services

  • Government agencies

  • Councils

  • Commercial marine operators

  • Rescue organisations

Where purchases are made on behalf of an organisation, the person placing the order warrants that:

  • They are authorised to do so

  • The organisation permits the purchase

  • Items will be used for legitimate operational purposes

Big Water accepts no liability for misuse after delivery.

6. Right to Refuse or Cancel Supply

Big Water reserves the absolute right to:

  • Refuse supply to any individual or entity

  • Cancel any order prior to dispatch

  • Decline shipment to certain locations

  • Request identification or additional information

  • Refuse sales where legal compliance is uncertain

This applies to online, phone, email and in-person transactions.

7. Shipping & Delivery Conditions

By completing a purchase, the purchaser confirms that:

  • The recipient is over 18 years of age

  • The recipient is legally permitted to receive the item

  • The item will be used lawfully and responsibly

We may require:

  • Adult signature on delivery (where available)

  • ID verification prior to dispatch

  • Business or agency delivery addresses for certain items

Risk and responsibility transfer to the purchaser upon delivery unless otherwise required by law.

8. Indemnity

By purchasing a knife or controlled item from Big Water, the purchaser agrees to indemnify and hold harmless Big Water, its owners and staff from any liability, claims, damages or legal issues arising from:

  • Misuse of the product

  • Unlawful possession or carry

  • Failure to comply with applicable laws

  • Use outside intended purpose

9. Acceptance of Policy

By purchasing, you confirm you are over 18 and legally permitted to purchase and possess the item in your state or territory and confirm that you:

  • Are 18 years of age or older

  • Are legally permitted to purchase and possess the item

  • Accept full responsibility for legal compliance

  • Agree to the terms of this policy

If you are unsure of your legal obligations, you should contact your local police or relevant authority prior to purchase.

Checkout Declaration

Customers purchasing age-restricted items must confirm their age during checkout.
Big Water reserves the right to cancel any order where age requirements are not met.